🛒 1 – PRODUCT INFORMATION
1.1 – Product Authenticity
All products on FootBoxRetro.com are of premium quality, featuring all the necessary labels, tags, and authenticity marks. We guarantee excellence for retro football lovers.
1.2 – Available Sizes
We offer a full size range: S, M, L, XL, and XXL. Each product page includes a Size Guide to help you find the perfect fit.
1.3 – Extra Sizes (3XL & 4XL)
Yes! We offer 3XL and 4XL for selected items.
📲 Contact us via WhatsApp to confirm availability.
💵 A $5.00 USD fee applies per item in 3XL or 4XL sizes due to higher production costs.
1.4 – Customization (Name & Number)
Yes! You can customize any shirt with a name and number for just $10.00 USD.
🔤 Name: up to 15 characters
🔢 Number: up to 2 digits
Whether it’s your name or a player’s, it’s your call!
1.5 – Fan vs. Player Version
FAN VERSION
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Simpler fabric and construction
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Lower sweat absorption
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Embroidered logos and crest
PLAYER (AUTHENTIC) VERSION
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More detailed and performance-focused fabric
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Enhanced sweat-wicking
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Slim fit with heat-pressed and embroidered elements
1.6 – Active Promotions
Yes! Enjoy our special offers:
✅ Buy 3, Pay for 2 – The cheapest item is FREE
✅ Buy 5, Pay for 3 – The two cheapest items are FREE
📦 Free shipping included!
🔐 2 – SECURITY & PAYMENTS
2.1 – Is it safe to shop at FootBoxRetro?
Absolutely. Our website is protected with SSL encryption, and payments are processed securely through Shopify, ensuring total protection of your data.
2.2 – Payment Methods
We accept the following methods:
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Credit/Debit Cards (Visa, MasterCard, AmEx)
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Apple Pay
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Google Pay
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Shop Pay
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Venmo
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Zelle
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IBAN (Bank Transfer)
2.3 – Do I need to contact you before purchasing?
Nope! Our site is fully self-service and user-friendly. But if you have questions or want help finding a deal, just contact us on WhatsApp or check our socials for promo codes.
🔎 3 – ORDER TRACKING
3.1 – Do you provide tracking numbers?
Yes! All orders come with a tracking code so you can monitor your delivery in real time.
3.2 – When will I receive my tracking code?
You’ll get your code within 3–5 business days after payment confirmation. We’ll send it via WhatsApp, along with a photo of your packaged item.
🚚 4 – SHIPPING & DELIVERY
4.1 – When will my order ship?
Orders are prepared and shipped within 3–5 business days. You’ll receive a tracking code and packaging photo once your order leaves our warehouse.
4.2 – How long does delivery take?
Estimated delivery time is 7–15 business days. Delays may happen due to holidays, customs, or high demand periods.
📦 Carriers usually make three delivery attempts. If no one is available, the order will be held at a local carrier facility for 7 calendar days. If unclaimed, it is returned to us.
4.3 – Address Responsibility
Customers are responsible for providing the correct and complete shipping address.
❌ We are not liable for failed deliveries due to address errors.
📦 Reshipping due to incorrect addresses requires a $20.00 USD fee.